Terms of service

1. Overview

This website is operated by Rugby Forge. Throughout the website, the terms “we,” “us,” and “our” refer to Rugby Forge and its legal operator, Rugby Forge.

Rugby Forge provides this website, including all information, content, features, products, services and tools available through it, subject to your acceptance of these Terms of Service and all other policies referenced herein.

By visiting https://rugbyforge.com/, browsing our website or purchasing something from us, you agree to be bound by these Terms of Service. These Terms apply to all users of the website, including visitors, customers and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to them, you must not access the website or use our services.

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to offer our products and services to you.

2. Eligibility and Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, state or province of residence, or that you have permission from a parent or legal guardian to use the website.

You may not use our products or services for any unlawful, fraudulent or unauthorized purpose. You must not violate any applicable laws when using the website.

You must not transmit viruses, malware, worms or other harmful code.

A breach of these Terms may result in the immediate suspension or termination of your access to our services.

3. General Conditions

We reserve the right to refuse service, cancel an order, restrict access or terminate an account when reasonably necessary, including in cases of suspected fraud, abuse, policy violations, payment disputes or unlawful activity.

You understand that content you submit, excluding payment-card information, may be transferred across networks and adapted to technical requirements. Payment-card information is encrypted during transmission.

You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the website or services without our prior written permission.

Headings are included for convenience and do not limit these Terms.

4. Products and Product Information

We make reasonable efforts to display our products, colours, measurements, specifications and images accurately. However, colours and appearance may vary depending on your screen, device and display settings.

Product descriptions, images, prices and availability may be changed without notice.

We reserve the right to:

• Limit the sale of products to any person, household, geographic area or jurisdiction.
• Limit the quantity of products available for purchase.
• Discontinue or modify products without notice.
• Correct product descriptions, prices or other information when errors occur.

All products are subject to availability. We do not guarantee that every product will meet every customer’s personal expectations.

Nothing in these Terms limits your mandatory legal rights regarding defective, misdescribed or non-conforming goods.

5. Orders and Contract Formation

Submitting an order does not guarantee its acceptance. Your order constitutes an offer to purchase products from us.

An order is accepted only after payment has been successfully authorized and we send confirmation that the order has been accepted or dispatched.

We reserve the right to reject or cancel an order for legitimate reasons, including:

• Product unavailability.
• Incorrect pricing or product information.
• Suspected fraud or unauthorized payment.
• Shipping restrictions.
• Violations of these Terms.
• A technical or inventory error.

If we cancel an order after payment has been collected, we will refund the applicable amount to the original payment method.

6. Prices, Payments and Billing Information

Prices are displayed in the currency shown at checkout. Prices may change without notice, but changes will not affect orders that have already been accepted.

You agree to provide current, complete and accurate billing, payment and account information. You agree to promptly update this information when necessary.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Your bank, card provider or payment service may charge currency-conversion, international transaction or other fees. These fees are determined by the provider and are not controlled by Rugby Forge.

Any taxes collected directly at checkout will be displayed before you complete your purchase.

7. Taxes, Customs and Import Charges

International orders may be subject to import duties, customs fees, taxes, brokerage fees or other charges imposed by the destination country.

Unless checkout expressly states that these charges are included, the customer is responsible for paying applicable import duties, taxes and customs charges.

Customs processing may cause delays outside our control. We are not responsible for delays caused by customs authorities, although this does not affect any rights you may have under applicable consumer law.

Customers are responsible for ensuring that ordered products can legally be imported into their destination country.

8. Shipping and Delivery

Delivery estimates are provided in good faith but are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Delivery may be affected by customs processing, carrier delays, weather, public holidays, inaccurate addresses or circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address. Contact support@rugbyforge.com as soon as possible if an address is incorrect. We cannot guarantee that an address can be changed after an order has entered processing or been dispatched.

Risk of loss and legal ownership will transfer as required by applicable law. Nothing in this section limits any mandatory consumer protections concerning delivery.

Additional information is available in our Shipping Policy.

9. Returns, Refunds and Exchanges

Returns, refunds and exchanges are governed by the Rugby Forge Return and Refund Policy, available on our website.

Eligible items may be returned within 30 days of delivery, subject to the conditions stated in that policy.

Nothing in our Return and Refund Policy or these Terms limits any mandatory statutory right, including rights relating to faulty, damaged, misdescribed or non-conforming goods.

To request assistance, contact support@rugbyforge.com before returning an item.

10. Accuracy of Website Information

The information provided on this website is intended for general informational purposes.

Although we make reasonable efforts to keep information accurate and current, occasional errors, omissions or outdated information may occur.

We may modify website content at any time, but we are not obligated to update every piece of previously published information unless required by law.

You should not rely exclusively on general website information when making decisions requiring professional, safety, medical or legal advice.

11. Optional and Third-Party Tools

We may provide access to tools, integrations or services operated by third parties.

Third-party tools are provided subject to the relevant provider’s terms and policies. We do not control third-party services and are not responsible for their independent actions, availability or content except where liability cannot legally be excluded.

You should review the terms and privacy policies of any third-party service before using it.

12. Third-Party Links

Our website may contain links to third-party websites or services.

We do not control and are not responsible for the content, accuracy, security, policies or practices of third-party websites.

Accessing a third-party website is at your discretion. Complaints regarding third-party products or services should generally be directed to the relevant third party.

This section does not exclude responsibility where applicable law makes us legally responsible.

13. Reviews, Feedback and User Content

If you submit a review, photograph, comment, suggestion or other content to Rugby Forge, you confirm that:

• You own the content or have permission to submit it.
• The content is accurate and not misleading.
• The content does not violate another person’s rights.
• The content is not unlawful, abusive, defamatory, threatening or obscene.
• The content does not contain malware or harmful code.

You grant Rugby Forge a non-exclusive, worldwide, royalty-free licence to use, reproduce, edit, publish, translate and display submitted content for operating, improving and promoting our business, subject to applicable privacy and consumer laws.

We may remove user content that violates these Terms, but we are not obligated to monitor every submission.

We will not publish sensitive personal information without appropriate authorization.

14. Personal Information and Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

Our store is hosted by Shopify. Information submitted through our store may be processed by Shopify and other service providers in countries other than your own to provide checkout, hosting, payment, analytics, fraud-prevention, shipping and customer-support services.

Please review the Rugby Forge Privacy Policy for more information about how personal information is collected, used, shared and protected and how you may exercise applicable privacy rights.

15. Intellectual Property

The Rugby Forge name, branding, website design, graphics, text, photographs, videos, product presentation and other original website content are owned by or licensed to Rugby Forge and are protected by applicable intellectual-property laws.

You may use the website for personal, non-commercial shopping purposes.

Without prior written permission, you must not:

• Copy or reproduce our original content.
• Use our branding in a misleading manner.
• Scrape or systematically extract website information.
• Modify or create derivative works from protected content.
• Use our content for unauthorized commercial purposes.

Third-party trademarks and brand names remain the property of their respective owners. Their appearance does not imply sponsorship, authorization or affiliation unless expressly stated.

16. Prohibited Uses

You must not use the website or its content:

• For unlawful, fraudulent or malicious purposes.
• To violate intellectual-property or privacy rights.
• To harass, abuse, harm, defame or discriminate against others.
• To submit false or misleading information.
• To transmit viruses, malware or harmful code.
• To collect or track personal information without authorization.
• To send spam, phishing messages or deceptive communications.
• To interfere with the website’s security or operation.
• To bypass access restrictions or security protections.
• To place fraudulent orders or misuse payment systems.
• To use automated systems to scrape or overload the website.
• To impersonate another person or organization.

We may suspend or terminate access where we reasonably believe these restrictions have been violated.

17. Errors, Inaccuracies and Omissions

Occasionally, the website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates or availability.

We reserve the right to correct errors, update information or cancel affected orders.

If an order is cancelled because of an error after payment, we will refund the applicable payment to the original payment method.

Nothing in this section limits rights provided by consumer-protection law.

18. Disclaimer of Warranties

We do not guarantee that the website will always be uninterrupted, timely, secure or error-free.

The website may occasionally be unavailable for maintenance, technical problems, third-party outages or circumstances beyond our reasonable control.

To the fullest extent permitted by applicable law, the website and its general content are provided on an “as available” basis.

However, nothing in these Terms excludes warranties, guarantees or consumer rights that cannot legally be excluded, including applicable rights concerning product quality, conformity, fitness for purpose or accurate description.

19. Limitation of Liability

To the fullest extent permitted by law, Rugby Forge and its owners, employees, contractors, suppliers and service providers will not be liable for indirect, incidental, special or consequential losses arising from the use of the website or services.

We do not exclude or limit liability where doing so would be unlawful. This includes liability that cannot legally be excluded for:

• Death or personal injury caused by negligence.
• Fraud or fraudulent misrepresentation.
• Deliberate misconduct.
• Breach of mandatory consumer rights.
• Any other liability that applicable law does not permit us to exclude.

Different jurisdictions provide different consumer protections. Your mandatory legal rights remain unaffected.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Rugby Forge, its operator, affiliates, employees, contractors and service providers harmless from third-party claims, damages and reasonable expenses arising from:

• Your unlawful misuse of the website.
• Your material violation of these Terms.
• Your infringement of another party’s legal rights.
• Content you submit without the required rights or permissions.

This provision does not apply where a claim was caused by our own breach, negligence or unlawful conduct.

21. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or removed to the minimum extent necessary.

The remaining provisions will continue in effect.

22. No Waiver

If we do not immediately enforce a provision of these Terms, that does not waive our right to enforce it later.

A waiver is effective only when expressly made in writing.

23. Termination

These Terms remain effective until terminated by you or us.

You may stop using the website at any time.

We may suspend or terminate access if you materially breach these Terms, misuse the website, engage in suspected fraud or create a security or legal risk.

Provisions that by their nature should continue after termination—including intellectual property, liability, indemnification and governing-law provisions—will survive termination.

24. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy and any other policies displayed on the website, constitute the agreement between you and Rugby Forge regarding your use of the website and purchases from us.

If a provision in these Terms conflicts with a mandatory legal right, the mandatory legal right will apply.

25. Governing Law

These Terms and any separate agreements under which we provide products or services will be governed by the laws of Ireland, without depriving consumers of any mandatory protections provided by the laws of their country of residence.

If you are a consumer, you may also have the right to bring proceedings in the courts of your usual place of residence.

26. Changes to These Terms

We may update these Terms to reflect changes to our business, website, services, legal obligations or operational practices.

The latest version will be published on this page with an updated revision date.

Changes will apply prospectively from their effective date. Where required by law, we will provide appropriate notice of material changes.

Your continued use of the website after changes become effective constitutes acceptance of the revised Terms, to the extent permitted by law.

27. Contact Information

Questions about these Terms should be sent to:

Legal business name: Rugby Forge.
Email: support@rugbyforge.com
Website: https://rugbyforge.com/